Published On: Sun, Jul 30th, 2017

Experiences Xcaret awarded by Viator Top Rated

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Grupo Experiencias Xcaret was awarded with the “2017 Viator Top Rated Award”, which recognizes it as a leading world-class tourism attraction and service provider by this important booking platform.

Experiencias Xcaret is part of a select group of companies that receive this award, thanks to the ratings from Viator and TripAdvisor customers.

Operations Executive Director Elizabeth Lugo Monjarrás stated that the 2017 Viator Top Rated Award is extremely important for the organization as it supports ongoing efforts to achieve excellence.

He assured that since its creation, more than 25 years ago, Grupo Experiencias Xcaret has privileged the voice of the customer as the most important element of its quality standards.

“We have developed a system of evaluation and analysis for customer satisfaction, in order to permanently focus on processes of continuous improvement seeking excellence in all the services we offer.”

Viator is an online travel agency that strives to organize tours and create experiences for their customers, from traditional travel to unique lifetime experiences.

TripAdvisor brand sites are available in 49 markets worldwide and home to the world’s largest travel community, with an average of 390 million unique monthly users.

Grupo Experiencias Xcaret is a leading organization in sustainable tourism recreation, specialized in offering unique and unforgettable experiences to its visitors, exceeding their expectations through quality products and services.

It operates the most emblematic parks of Cancun and the Riviera Maya: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco Cancún and Xenses; The Xenotes Oasis Maya tour, as well as tours to the archaeological zones of the Yucatan Peninsula through the Xichén brand.


Grupo Experiencias Xcaret




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